Policies
Processing - ALL our production are custom made by us in Canada based on your specific order, We try our very best to ship within 10-15 business days. If your order is a rush shipment or required for earlier plus email us @ weerascals@gmail.com and we will do our very best to make special arrangements
Shipping
Orders are shipped via Canada Post, if you wish to use a different service please advise and we can arrange this for extra cost. All shipping infomation will be posted in the notes of your order once shipped which you can view via the URL provided in the confirmation email.
US orders - DO NOT HAVE TRACKING NUMBERS unless expedited service is requested for additional cost.. Please allow 5-10 business days for US shipping as border crossing times can vary
International orders outside the US and Canada are subject to shipping cost increase where necessary. You will be notified before order is processed in this case.
Returns - We will refund or exchange an item that has not been worn or washed once returned to us, the only exeption to this is monogrammed items.
Local Pick Up - We will always accomodate local pick up in either Prince Edward County or Whitby Ontario, just choose this option during checkout, we will email to arrange a date/time.
Security - We have gone to great lengths to ensure this website is secure protecting both you and us. Our shopping cart is secured via an SSL certificate from Verisign, this icon you can see when you are in the shopping cart.
Privacy - Privacy is as important to us as it is to you. We will never sell or give information to anyone. Shipping, billing and payment info collected is to fill orders, answer questions and notify customers of an promotions or special offers.
Feedback - We would truly love to hear any feedback whether positive or constructive! Please contact us at weerascals@gmail.com
If you have any problems using this website please contact info@weerascals.ca Copyright © Wee Rascals 2009
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